Last Updated: December 21, 2025
At Windy Bay Taghazout, we are committed to protecting the privacy of our guests. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (windybaytaghazout.com), use our contact forms, or communicate with our restaurant via the WhatsApp Business API.
We collect personal information that you provide to us directly through our digital channels:
Website Contact Forms: When you inquire about a table or event, we collect your name, email address, phone number, and any specific details regarding your reservation (e.g., date, time, and dietary preferences).
WhatsApp Communications: When you message us for reservations or menu inquiries, we collect your phone number, WhatsApp display name, and the content of your messages.
Technical Data: We may collect basic information such as your IP address and device type via cookies to improve our website’s functionality.
We use your data solely to provide a high-quality dining experience:
Reservations: To manage table bookings and confirm your arrival.
Customer Support: To answer questions about our menu, opening hours, or location.
Service Updates: To send you important information regarding your booking (e.g., confirmation or cancellation).
Marketing: If you have provided explicit consent, we may send you updates about special events or seasonal menu changes.
We use the WhatsApp Business API to offer real-time assistance to our guests.
Encryption: WhatsApp provides End-to-End Encryption (E2EE), ensuring that messages are secure during transmission between you and Windy Bay Taghazout.
Post-Delivery Processing: Once a message is delivered to our business system, it is decrypted so our staff can read and respond to your request. From this point forward, the data is managed under our internal security protocols and stored securely in our reservation or management systems.
Opt-Out: You may stop receiving WhatsApp messages from us at any time by replying with the word "STOP" or by using the block feature in the app.
We do not sell or rent your personal data to third parties. We only share information with:
Meta Platforms, Inc.: To facilitate communication via the WhatsApp Cloud API.
Service Providers: Such as our website hosting and reservation management tools, which are contractually required to keep your data secure.
Legal Obligations: Only when required by law or to protect the safety of our guests and staff.
We keep your personal information only for as long as necessary to manage your dining experience or as required for legal and tax purposes in Morocco.
You have the right to:
Access: Request a copy of the data we hold about you.
Correction: Update or fix any inaccurate information.
Deletion: Request that we delete your contact information from our records.
For any questions regarding your privacy or to exercise your rights, please contact us:
Windy Bay Taghazout Address: Front De Mer, Taghazout, Morocco, 80022
Email: info@windybaytaghazout.com
Website: windybaytaghazout.com